TechShield • Residential IT Support in Connecticut

Home computer protection, backed by a local team.

Ongoing monitoring, security, and updates for your Windows PC or Mac—with help from Evolve’s technicians in Shelton. Choose a plan for one computer or your household.

Plans from $19.99/month.

Family coverage available for up to five computers.

Compare Plans

Call for Help Choosing

(203) 433-2042 · Mon–Fri 10–7 · Sat 10–4

The Evolve Computer storefront on Howe Avenue in Shelton, Connecticut, at dusk

Our shop at 356 Howe Ave, Shelton

4.8 on Google

500+ reviews

Local shop since 2017

356 Howe Ave, Shelton

Evolve technicians

Not an outsourced call center

Windows PCs and Macs

On manufacturer-supported versions

Plans and pricing

Choose a plan for your home computers

Core and Total are priced per computer. Family plans cover up to five computers in your household for one monthly price, with Core or Total coverage.

Per computer

TechShield Core

For 1–2 computers

$19.99per computer
per month

Monitoring, security, and updates that keep each enrolled computer protected and maintained.

Choose Core

Billed monthly for each computer.
Two computers? Set quantity to 2 at checkout.
3-month minimum, then month-to-month.

Included protection

Remote monitoring of device health and security
Bitdefender antivirus
Advanced threat protection
Managed operating system and software updates
Monthly health report

Member benefits

15% off shop services
Discounted member support rates

TechShield Total

For important files and extra care

$39.99per computer
per month

Everything in Core, plus cloud backup for your files and in-store care benefits.

Choose Total

Billed monthly for each computer.
Two computers? Set quantity to 2 at checkout.
3-month minimum, then month-to-month.

Included protection

Everything in Core
500GB cloud file backup
File recovery from your backup

Member benefits

25% off shop services
Discounted member support rates
Annual in-store tune-up
Priority bench service
Loaner computer during in-shop repairs, when one is available
Data transfer when you buy your next computer from Evolve
$5/month hardware credit toward your next Evolve computer, up to $300

Household · up to 5 computers

TechShield Family Core

For 3–5 computers · Core coverage

$49.99per month
for up to 5 computers

TechShield Core protection for up to five computers in your household, on one monthly bill.

Choose Family Core

Billed monthly for your household.
3-month minimum, then month-to-month.

Core protection on each computer

Remote monitoring of device health and security
Bitdefender antivirus
Advanced threat protection
Managed operating system and software updates
Monthly health report

Member benefits

15% off shop services
Discounted member support rates

Cloud backup and Total benefits come with Family Total.

TechShield Family Total

For 3–5 computers · Total coverage

$89.99per month
for up to 5 computers

TechShield Total protection for up to five computers in your household, with 1TB of cloud backup shared across them.

Choose Family Total

Billed monthly for your household.
3-month minimum, then month-to-month.

Included protection

Everything in Core on each computer
1TB cloud file backup, shared across your enrolled computers
File recovery from your backup

Member benefits for your plan

25% off shop services
Discounted member support rates
Annual in-store tune-up
Priority bench service
Loaner computer during in-shop repairs, when one is available
Data transfer when you buy your next computer from Evolve
$5/month hardware credit toward your next Evolve computer, up to $300

Included with your plan

Monitoring, security, managed updates, and a monthly health report on each enrolled Windows PC or Mac, plus the member benefits listed for your plan.

Billed separately

Remote troubleshooting and repair labor are billed separately at applicable member rates. Parts, hardware, and on-site services are quoted separately.

Help with phones, tablets, Wi-Fi, printers, and smart-home devices is also separate, billed work. Read the TechShield terms

Compare plans

What’s different between plans

Every plan includes the same core protection. These are the differences that matter when you choose.

Feature

Core$19.99/mo per computer

Total$39.99/mo per computer

Family Core$49.99/mo, up to 5

Family Total$89.99/mo, up to 5

Computers covered

Per computer

Up to 5

Monitoring, Bitdefender, threat protection, updates, monthly report

Included

Cloud file backup and file recovery

Not included

500GB per computer

Not included

1TB shared

Shop services discount

15%

25%

15%

25%

Discounted member support rates

Included

Remote troubleshooting and repair labor

Billed at member rates

Annual in-store tune-up

Not included

Included

Not included

Included

Priority bench, plus a loaner during in-shop repairs when available

Not included

Included

Not included

Included

Data transfer on your next Evolve computer

Not included

Included

Not included

Included

Hardware credit toward your next Evolve computer

Not included

$5/mo, up to $300

Not included

$5/mo, up to $300

Choose a plan

Getting started

From checkout to protected in three steps

Choose a plan and check out

Pick the plan that fits your household and pay online. No assessment is needed first.

Complete your setup details

After checkout, tell us which computers to enroll, anything that needs attention now, and the best way to reach you.

We coordinate onboarding

Evolve contacts you to arrange setup, then configures monitoring, security, and updates on each enrolled computer.

Protection begins once our technician completes setup on each enrolled computer.

Inside the Evolve Computer shop in Shelton, with laptops on display and the service counter

Why Evolve

A real shop behind your subscription

TechShield comes from Evolve Computer, the repair and IT shop on Howe Avenue in Shelton. Since 2017, we’ve fixed, upgraded, and supported computers for Connecticut homes and businesses.

Your monitoring, updates, and support come from Evolve’s own technicians—not an outsourced call center. When a computer needs repair work, you can bring it to the same shop.

4.8 on Google

Read our 500+ reviews

Since 2017

Founded in Shelton, CT

Walk-ins welcome

Mon–Fri 10–7 · Sat 10–4

FAQ

Questions before you choose

Still deciding? Call (203) 433-2042 and we’ll help you pick a plan.

Do I need an assessment before I buy?

No. Choose a plan and check out, then tell us about your computers on the setup form. If you’d like help deciding, call us at (203) 433-2042.

Which computers can I enroll?

Windows PCs and Macs running a version of Windows or macOS that the manufacturer still supports. A computer on an unsupported version may need additional service work before it can be enrolled. Phones, tablets, Wi-Fi equipment, printers, and smart-home devices aren’t enrolled in TechShield, but our technicians can help with them as separate, billed work.

What’s included, and what costs extra?

Your plan includes monitoring, security, managed updates, the monthly health report, and the member benefits listed for your plan. Remote troubleshooting and repair labor are billed separately at applicable member rates. Parts, hardware, and on-site services are quoted separately.

Does remote troubleshooting cost extra?

Yes. If something goes wrong and you need us to troubleshoot or fix it remotely, that work is billed separately at member rates. Your plan covers the ongoing monitoring, security, and updates that run in the background.

How is Total different from Core?

Total adds 500GB of cloud file backup with file recovery, 25% off shop services instead of 15%, an annual in-store tune-up, priority bench service, a loaner computer during in-shop repairs when one is available, data transfer when you buy your next computer from Evolve, and a $5/month hardware credit toward that computer, up to $300.

What’s the difference between Family Core and Family Total?

Both cover up to five computers in your household for one monthly price. Family Core ($49.99/month) puts TechShield Core protection on each enrolled computer. Family Total ($89.99/month) adds 1TB of cloud backup shared across your enrolled computers, plus the Total member benefits for your plan. If you’re not sure how a benefit applies to your household, call us before you enroll.

How much cloud backup is included?

Core and Family Core don’t include cloud backup. Total includes 500GB of cloud file backup for each enrolled computer. Family Total includes 1TB in total, shared across all of your enrolled computers.

Can I enroll a computer that already has a problem?

TechShield protects and maintains your computers from setup onward; it doesn’t include repairing problems that already exist. If a computer has an issue now, mention it on your setup form. Diagnosing or repairing it is separate work, and we’ll quote it before we start.

When does protection start?

Protection begins once our technician completes setup on each enrolled computer. After you check out and send your setup details, we contact you to arrange setup.

How do the minimum term and billing work?

Every plan starts with a three-month initial term, then renews automatically month-to-month. Plans bill on the 1st of each month, and your first payment at checkout is prorated for the rest of the current month. If you cancel during the first three months, a one-time $75 onboarding fee may apply. Details are in the TechShield terms.

How do I cancel?

Call us at (203) 433-2042 to request cancellation. After the initial three-month term, you can cancel before your next billing cycle.

Can TechShield prevent every problem?

No service can prevent every virus, hardware failure, or data loss. TechShield lowers your risk by keeping protection and updates in place and watching for problems—and you have a local team to call when something does go wrong.

Do I need to live near Shelton?

Monitoring, security, and updates are handled remotely. In-store benefits, such as Total’s annual tune-up and priority bench service, are provided at our shop at 356 Howe Ave in Shelton.

Ready to protect your home computers?

Choose a plan and check out online. We’ll contact you to arrange setup.

Core

$19.99/mo per computer

Choose Core

Total

$39.99/mo per computer

Choose Total

Family Core

$49.99/mo for up to 5 computers

Choose Family Core

Family Total

$89.99/mo for up to 5 computers

Choose Family Total

All plans: 3-month minimum, then month-to-month. TechShield terms

Prefer to talk? Call (203) 433-2042