356 Howe Ave, Shelton, CT | Mon–Fri 10–7, Sat 10–4
(203) 433-2042 | Client Portal
Schedule a 20-Minute IT Call
Evolve — Team (Elementor JSON preview)

The people behind Evolve · Shelton, Connecticut

Meet the people who actually answer the phone.

Evolve is one shop on Howe Ave in Shelton. When you call, a person here picks up. When you bring a laptop in, it goes to the bench in this building. When your company's network needs someone on site, someone from here drives over.

One local teamBusiness & residentialSince 2017
The Evolve Computer team at work in Shelton, Connecticut

01 Who you’ll deal with

A short list of names, not a directory.

Evolve is small on purpose. That means the people below are the people who will look at your computer, answer your ticket, or walk into your office.

Michael Terenzio, owner of Evolve Computer

Founder

Michael Terenzio

Owner & Founder

Mike started Evolve in Shelton in 2017 after seeing the same gap over and over: big-box counters with no depth, small shops with no resources. He built the company to sit in the middle of that, and he still works in it every day.

Mike leads Evolve’s day-to-day operations, working closely with clients, managing business IT projects, and helping shape the company’s services and long-term direction. He’s especially involved in managed IT, phone systems, networking, and making sure clients get practical solutions without unnecessary complexity. Outside of Evolve, Mike is also a Fire Lieutenant and enjoys spending time with his wife and two young kids.

Works on · Business IT relationships, quoting, escalation

David Walsh - Evolve Computer

David Walsh

IT Specialist

David is Evolve Computer’s IT Specialist, working directly with business clients on everything from day-to-day support and troubleshooting to networks, systems, and on-site technology projects. He brings a practical, hands-on approach to solving problems and keeping client environments running smoothly.

Works on · Business IT, networking, troubleshooting, on-site support

Photo Coming Soon

Luke Torres

Client Services & Sales

Luke is often the first person customers meet at Evolve, helping with repair intake, product questions, computer sales, and day-to-day customer needs. He works closely with our residential customers to help them find the right service or technology for what they need.

Works on · Client service, computer sales, repair intake, TechShield

Photo Coming Soon

Erick Valdez

PC Technician

Erick is Evolve’s longest-serving PC technician, handling repairs and diagnostics across everything from desktop and laptop computers to phones and other personal technology. His broad hands-on experience makes him one of the team’s go-to technicians for tracking down hardware issues and getting devices back in working order.

Works on · Computer repair, phones, diagnostics, hardware upgrades

Photo Coming Soon

James Lyon Martin

PC Technician

James brings years of hands-on computer repair experience to Evolve, working with both Windows and Mac systems across hardware, software, and difficult diagnostic issues. He works primarily on the repair bench, tracking down the cause of problems and helping get customers' computers back to performing the way they should.

Works on · PC & Mac repair, diagnostics, hardware, performance issues

02 How the team works

Small enough to know the environment. Experienced enough to handle the whole stack.

A local team can hold a lot of context. We're not routing your problem into a queue and hoping the next available person can catch up on your setup from a ticket note.

Nobody here is going to promise you the exact same technician on every single visit. What we will say is that it's a consistent local team, and the people on it get to know the environments they support.

If you're a business

  • The team learns your network, your line-of-business software, and your quirks
  • On-site support comes from Shelton, not from another state
  • Escalation stays inside the same small group — no handoff to a department you’ve never spoken to
  • The person who quoted the work is still around when it’s time to do the work

If you're a walk-in customer

  • There’s a real store you can walk into on Howe Ave
  • You can explain the problem to a person, out loud, in the same room
  • Your machine goes to the bench in this building — not into a mail-in pipeline
  • If something isn’t right afterward, you bring it back to the same counter

03 Real Evolve

The store, the bench, and the work.

The Evolve Computer store in Shelton
356 Howe Ave, Shelton
A technician working on computer hardware at the Evolve bench
The repair bench
Evolve supporting a Connecticut business on site
On site with a client
PC Build By Evolve Computer
Custom PC Build
Network rack and cabling work by Evolve Computer
Network work

04 Two sides of the same team

Same local company. Different technology needs.

The same people who keep a company's network running also fix the laptop you brought in on a Saturday. Knowing both ends is what makes us useful at either one.

Local repair & technology

Fixing what's in front of you

Need help with technology?

Whichever side of the company you need, it’s the same phone number and the same building.

356 Howe Ave, Shelton, CT · (203) 433-2042

Scroll to Top