EvolveCare+
Device Protection Plans
Invest in Your Mac's Future. Today!
At Evolve Computer, we believe in providing more than just great refurbished Macs. We’re committed to your peace of mind.
That’s why we offer EvolveCare+ protection plans, designed to keep your Mac running smoothly and protect your investment for years to come.
Standard Warranty
Standard (1 Year coverage)
Included with all Mac purchases from Evolve
- Included with all Mac purchases from Evolve
- Protection against hardware failure
- Technical Support
- Included with all Mac purchases from Evolve
- Protection against hardware failure
- Technical Support
Included with all Mac purchases from Evolve
- We will repair, replace, or refund the covered product based on available inventory.
- If warranty service is requested due to a hardware failure within one (1) year of delivery, the customer is responsible for return shipping. Customers with Extended Warranty protection plans do not pay return shipping.
- Service is normally completed within five (5) business days of delivery.
- Our standard warranty is void if the product is transported outside of the United States of America.
- Our standard warranty is non transferable.
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Extended Warranty
- We will repair, replace, or refund the covered product based on available inventory.
- If warranty service is requested due to a hardware failure within one (1) year of delivery, the customer is responsible for return shipping. Customers with Extended Warranty protection plans do not pay return shipping.
- Service is normally completed within five (5) business days of delivery.
- Our standard warranty is void if the product is transported outside of the United States of America.
- Our standard warranty is non transferable.
- We offer a Two (2) Year Platinum Coverage plan on many products, which can be purchased anytime within the fourteen (14) day return policy (see Returns).
- The Extended warranty will take effect from the original date of delivery regardless of when it is purchased.
- We will repair, replace, or refund the covered product based on available inventory.
- Service is normally completed within five (5) business days of delivery.
- Our extended warranty is void if the product is transported outside of the United States of America.
- Our extended warranty is non transferable.
Warranty Exclusions
- Policy Effective for Purchases on or After 03/31/2022.
- Media drives are not covered by our warranties. Consumables such as batteries are guaranteed for one hundred twenty (120) days after purchase and follow the Standard Warranty throughout the guarantee period.
- Reported issues that are found to be false during RMA inspection will result in deductions to the refund, up to and including the entire refund amount.
- Products with physical damage or evidence of liquid contact, or products that are returned for warranty coverage under false pretenses, are not eligible for warranty service and will be returned un-repaired.
- All coverages and warranties are void if the hardware of the product is modified in any way. This includes but is not limited to: replacing the battery, hard drive, or RAM.
- Software issues, including missing or altered user data, are not covered under our warranties.
- Any third-party fees, including but not limited to: diagnostic, repair, and shipping, will not be reimbursed.
- In the event of a chargeback or dispute, E-Volve Computer reserves the right to recover any and all costs from the customer, including but not limited to a deduction to previous or future refunds.
- All coverages and warranties are void if the product is transported outside of the United States of America.
- All coverages and warranties are non transferable.
Have a Question?
If the question you have has not yet been answered here, use the form below to ask us something else!
Have a Question?
If the question you have has not yet been answered here, use the form below to ask us something else!
Alternatively, you can call us at
and we will assist you.
